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Automotive Dealership Solutions
Application Support Analyst - Glasgow
As an Application Support Analyst you will provide help desk services, system administration, and telephone support for our web delivered applications across the globe. This role requires excellent communication and problem solving skills with the ability to be knowledgeable with MS-SQL Server, SSIS, DTS, and report writing. Previous experience with IIS, Classic ASP, ASP.NET, SQL Server Reporting Services and Apple Products would be advantageous but not essential.
This is an ideal position for a skilled Help Desk analyst wishing to be part of existing, enthusiastic and self-achieving team. Communication with our customers is a critical element of this job therefore the successful candidate will be able to demonstrate excellent communication and multitasking skills.
The core hours are flexible (Monday-Friday) with rotational on-call weekend coverage (additional on-call payments apply).
Training for the position will include classroom and online classes to educate you on our software, the industry, and overall business operations.
Degree in the area of Computer Science/IT or equivalent work experience.
Excellent interpersonal and communication skills; both written and oral
Ability to build strong customer relationships.
Knowledgeable of MS-SQL Server, SSIS, DTS and report writing.
Previous experience working in a help desk environment and familiarity with IIS, Classic ASP, ASP.NET, SQL Server.
Reporting Services and Apple Products preferred, but not essential.