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Open Positions

Entry Level IT Technician - Birmingham

As an entry level IT technician, you will be part of a team of IT professionals who provide data centre, desktop support and server and networking support for Reynolds' UK business. This will involve working closely with the US and European IT teams and will provide you with the opportunity to learn and work with a variety of equipment including desktops, servers, and networking devices. As you progress you will be assigned your own projects to research and manage.

You will initially start as a trainee system operator in the UK data centre, working evening, night and day shifts on rotation. This is an entry level position which offers the opportunity to train in data centre systems and procedures, followed by desktop support, server management and networking. You will be provided with training for all aspects of these roles via on the job training, online training and cross training with other teams.

Main Responsibilities:

  • Ensuring that back-ups of all critical system data are taken and securely stored
  • Monitoring/supervising network infrastructure; data servers and routers
  • Carrying out audits on hardware and software installed in the Birmingham facility
  • Providing out of hours PC Support
  • Conducting building checks to ensure that all PCs are turned off
  • Monitoring site security via CCTV
  • Patch cabling, as directed.

Skills and Experience:

  • An understanding of IT hardware and Windows operating software is an advantage, but not essential
  • Strong organisational skills and the ability to adhere to company procedures and deadlines
  • The ability to work both alone and in a team
  • Professional, strong work ethic
  • Ability to lift and move heavy equipment such as servers, data centre racks and tables

Contact the Recruiting Team

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