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Automotive Dealership Solutions
Implementation Consultant - Birmingham
We are looking for talented individuals who have a passion for training and ensuring a high level of customer service!
The Implementation Consultants plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. You will travel in a team to install and upgrade Reynolds and Reynolds software solutions in all parts of the dealership. When working with the customers, you will not only be a trainer but also a project manager. Successful candidates for this role will translate technical information for non-technical customers, while remaining patient and enthusiastic.
While in the office you will support customers, prepare for future trips, and conduct follow-ups with recently installed customers.
University degree in any discipline
Full driving license
Excellent presentation and communication skills are essential
Strong attention to detail
Problem solving and analytical skills
Ability to work in a team and on own initiative
Must be able to work under pressure, meeting strict deadlines
Must be prepared to travel around the UK up to 50% of the time