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Automotive Dealership Solutions
CRM and Showroom Solutions
Convert More Leads to Sales and Build Life-Long Relationships
Contact Advantage offers complete transparency to better manage every sales enquiry.
What is Contact Advantage?
Contact Advantage is a comprehensive, cloud-based CRM and Showroom system built to manage dealership leads and maximise sales potential. Providing full transparency of the sales funnel to improve performance and profit margins by ensuring consumers are identified, followed-up, and all elements of your sales process are fulfilled.
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Why Your Dealership Needs Contact Advantage
Now available on the iPad, creating an interactive, much more mobile sales experience. With Contact Advantage you can take your customers through the entire sales process from model selection and configuration, to pricing and order forms in one simple to use application. Never lose an opportunity again with Contact Advantage as it offers:
A single point of data entry that flows through to our POWER DMS Software.
Track activities and results with reports analysing critical stages of the sales process.
Achieve better Customer Satisfaction Index (CSI) with results-based scheduling.
What Our Customers Say
"As Contact Advantage users for over 10 years, it is a superb diary system with excellent customer service. Reynolds has the crucial building blocks in place to provide one complete system for our dealership."
“Contact Advantage is a professional, forward looking company that has supplied a system that we couldn't live without.”
Dicksons of Iverness
“We can attribute some of our recent rapid growth to the use of Contact Advantage across the Group. It is by far the best support we have ever had from any organisation.”
"The new upgraded system is a customer winning tool for us since we believe it will give us a competitive advantage with our customers."
Benefits of Contact Advantage
Better Customer Engagement
Customers will love the increased interactivity, and employees will love the ability to be more mobile, all helping drive up CSI and profits.
OEM Lead Management & Finance Integration
Connectivity to the vast majority of OEM lead management systems with seamless receipt and updates on manufacturer central leads and finance solutions.
The Complete Showroom Solution
Comprehensive functionality with innovative modules from stock to appraisals, FCA compliance to marketing, and much more, increasing efficiencies.
DMS Integration and Many Third Party Suppliers
With unprecedented levels of integration to our POWER DMS and many other Third Party solutions including GForces, BlueSky, and many more.
Reporting and Drive Sales
An extensive reporting suite built to analyse critical stages of the sales funnel to assist management, increase staff accountability and drive the sales team.
Access Anytime, Anywhere on Multiple Devices
Available on the desktop, laptop, the iPad and management reporting available on the iPhone, providing a mobile and less fixed showroom design.
Contact Advantage Modules
A modern cloud based, hosted solution available via desktop, laptop, iPad, and now the iPhone. Unrivalled levels of functionality, offering critical visibility of the sales funnel and increasing productivity. Customers will love the integration, making the purchase process more engaging, interactive and most importantly driving up your CSI and profits. It’s going to change the way you sell cars forever.
Providing full transparency through the entire sales process. Helping dealers drive more sales, reduce costs, and improve customer service.
iPad Appraisal Module
Transform your appraisal process with our iPad based tool. Electronically complete appraisals with the added ability to store both images and videos.
Target consumers with more powerful, accurate and effective marketing campaigns, and increase your return on investment.
Reporting structure designed to provide management full visibility of all leads and enquiries. Monitoring performance and providing better financial control.
Delivering complete control over your FCA compliances with your partner of choice, helping identify the correct finance and insurance products.
Creating a seamless vehicle purchase experience from prospecting and lead management to invoicing the deal in our POWER DMS Software.
OEM Lead Management Hub Technology
Contact Advantage offers a complete lead management solution to provide control over the two-way lead management (receipts and acknowledgements) between manufacturers and dealers for a growing number of OEM’s. Our hub technology supports huge amounts of data collected from over 15 different showroom, lead management, CRM and DMS systems. This data is filtered and aggregated to provide the OEM business managers with a homogenised view (regardless of the source of the data) at national, regional, zone and dealer levels.
The best combination for a dealer (or manufacturer) is to use the Contact Advantage application as their front-end showroom solution to collect data, manage leads, as well as the hub technology. However, some dealers don't experience the full benefits. Where this is not the case, we do nevertheless pull in data and still provide the OEM view.
As many OEMs work with Contact Advantage to offer dealers a centralised lead management hub technology, a number of manufacturers are using our skills as we enter other markets worldwide for both front-end and hub solutions.
Complete Suite of Integrated Solutions
The Retail Management System (RMS) is built using the POWER Dealer Management System (DMS) at its core. We connect every area of your dealership so you can share data and view reports quickly and accurately in real-time, all from one single point of data entry. Deliver a rewarding experience with our Retail Management System and POWER Dealer Management System. Give your customers the attention and service they expect and deserve.
Manage all your showroom needs with CRM tools and full transparency of the sales process and every enquiry. Turn more leads into sales.