Providing Dealers With Tools to Improve Efficiency, Effectiveness, and the Consumer Experience
At Reynolds, we have been heavily focused on the customer and end user experience, especially in the showroom. We have also been developing a new function that can deliver huge efficiencies inside the dealership. This new functionality, 'Integrated Deal Workflow' is now available.
Integrated Deal Workflow is a new and highly advanced business function that mirrors the way in which the dealerships of today want to operate. The new software transforms the way you process vehicle sales orders and invoices, all the way from the showroom into accounting.
Our design and development teams thought long and hard about the route we wanted to take. Rather than a simplistic copy and paste approach (as we had seen elsewhere), we have gone for a much more holistic electronic ‘workflow’-led solution.
In real terms, this means a vehicle order marked as sold in the Contact Advantage CRM platform now automatically creates the full deal details in the POWER vehicle sales module, ready to be invoiced. The integration layer does the hard work by automating this task and applying the business rules to make sure tasks and data all flow correctly.
One-time data entry starting from an incoming lead, to the quote, to the order, to the deal and to the invoice – no re-keying of information
Increased sales executive efficiency and productivity – more time to handle more leads, more quotes, more orders and more profit for you
Increased sales controller and administration efficiencies – a significant time-saving per deal – from deal stack to invoice
Part-exchange vehicle details automatically brought into stock
A single floating deal workflow screen keeps the administrator fully informed of sold orders and, importantly, any changes making working easier and more efficient.
This integration provides a smooth and effortless transfer of customer and vehicle data between your sales and administration teams. The new, central front-end ‘Deal Workflow Management Screen’, which provides control of all new orders, associated deal tasks, and any updates, allows both teams within the department to work seamlessly together.
POWER Dealer Management System
POWER Dealer Management System connects departments in the dealership, sharing data and reporting quickly and accurately in real time from a single point of data entry, creating a seamless workflow between departments.
Contact Advantage Showroom
Contact Advantage, a Customer Relationship Management (CRM) solution provides dealerships and manufacturers with a comprehensive tool for managing the complete sales cycle, from the initial customer contact and prospect management through vehicle purchase.
Together, our retailing tools improve dealership efficiency, employee effectiveness, and enhance the consumer experience. But don’t just take our word for it, get in touch with us on 0121 483 2003 to find how you can do more by doing less.