New dashboard enhances efficiency while providing key enquiry management information and individual KPIs
Reynolds U.K. is launching a new version of the Contact Advantage Showroom application, known as Claro.
Claro speeds up task completion and diary management within Contact Advantage. The enhanced version of Contact advantage also introduces a new dashboard that displays all the key enquiry management information and individual key performance indicators (KPIs) in a single, configurable view.
“Among the several significant enhancements we’ve made to Contact Advantage with Claro, our customers are most excited about our dynamic new user dashboard," said Rob Lewis, Managing Director of Contact Advantage. "Both sales executives and managers can create a tailored homepage using our widget technology that provides visibility for all enquiry information in one location, increasing convenience, saving time, and ensuring sales targets are front and centre of everything we see".
In addition to the new dashboard, additional updates within Claro include revised “To-Do List,” “Diary,” and “four-square” interfaces designed to improve workflow, ease-of-use, and effectiveness. “We’ve also considerably reduced the number of screens it takes to perform an action, simplifying workflow and speeding up user interface without sacrificing any functionality,” added Rob Lewis.
“All of these upgrades point back to our original and persevering goal for Contact Advantage: ensuring every potential customer is identified and followed-up with and that every element of the sales process is fulfilled – on time, every time” added Rob Lewis.
Contact Advantage is a Customer Relationship Management (CRM) solution from Reynolds and Reynolds that provides automotive retailers and OEMs with a comprehensive tool for managing the complete sales cycle, from the initial customer contact and enquiry management through to vehicle purchase.
To learn more about Contact Advantage and Claro, click here.
If you need any help with any of these changes, please contact the support desk on 0121 483 2020 and the team will be happy to help.