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An Interview with Giorgio,
IT Technician

If you enjoy working with data and networking systems, with a focus on problem solving and driving efficiency, then a career in information technology (IT) may be for you. To learn more about what that work entails at Reynolds, I spoke with Giorgio I., a data center technician in the Reynolds office in Birmingham, U.K.

Tell me a little bit about your life, education, and work history before Reynolds.

After college I worked in a law firm for just over four years, but eventually left my legal career to pursue a long-standing passion for IT. I was lucky to find the role of data center technician with Reynolds.

What made you want to join Reynolds?

I found the position very appealing as Reynolds offered fantastic support and the opportunity to progress my career beyond an entry-level role. The company seemed very interested in my personal qualities and aspirations, which has allowed me to grow into the position and build a solid understanding of Reynolds and the standards expected of me.

Describe your typical day. What do you enjoy about your role?

My work is varied. Whether I’m monitoring our internal network or a client’s active server page, ensuring backups are completed successfully, or completing change plans to assist in the continual improvement of the data center, each day presents unique challenges.

I enjoy the steady opportunities to assist with bigger projects and cross-train with other departments. My peers are very encouraging and forthcoming with advice, and often include me in other work to expand my knowledge and help me get a good grasp of the bigger day-to-day operations at Reynolds.

What is one thing that surprised you about this position?

I would say the willingness and support from other team members to aid me in my learning and job development. The time and attention I’m given is much more than I would expect from an entry-level role. It really encourages a take-initiative attitude and a willingness to learn and develop.

What do you like most about working at Reynolds?

I really appreciate the support, flexibility, and positive attitude of my team and management. The people surrounding me are what make Reynolds a great place to work!

If you would like to learn more about a career as an implementation consultant with Reynolds and Reynolds, head to our careers page.

More Information

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