Manage Every Part of Your Dealership
Keep Every Department In-Tune With Your Entire Dealership
Our innovative retailing solutions alongside
our integrated Dealer Management System
(DMS) Software delivers efficient, engaging
and effective experiences in every area of
your dealership
for both your customers and your
staff.
Our innovative retailing solutions alongside
our integrated Dealer Management System
(DMS) Software delivers efficient, engaging
and effective experiences in every area of
your dealership
for both your customers and your
staff.
Accounting departments run lean.
You are frequently asked to do more with
less while still maintaining the highest
levels of accuracy. Since adding staff is
usually not an option, we have solutions to
help you effectively manage cash flow while
maximising your resources.
You are frequently asked to do more with
less while still maintaining the highest
levels of accuracy. Since adding staff is
usually not an option, we have solutions to
help you effectively manage cash flow while
maximising your resources.
Accounting
Effectively manage all your
accounting
functions with software controls, posting
screens, report writing and enquiry
capabilities. Dealers have the ability to
define and customise reports and schedules.
Additional applications include Cash Receipts,
Purchase Requisition Control and numerous
others.
Accounting Reports
A report generator used to analyse accounting
details to determine the overall effect of
transactions including parts purchases,
expense analysis, employee productivity, sales
productivity and so on. Showing a variety of
information that can be dealership-defined
that is targeted to specific needs.
Time Clock
A time clock that allows employees to clock in
and out on a workstation, eliminating the need
for a regular time clock. Management can
instantly view reports to verify payroll hours
and overtime details on screen. You can also
track the location or work status of any
employee.
Accounting
Effectively manage all your
accounting
functions with software controls, posting
screens, report writing and enquiry
capabilities. Dealers have the ability to
define and customise reports and schedules.
Additional applications include Cash Receipts,
Purchase Requisition Control and numerous
others.
Accounting Reports
A report generator used to analyse accounting
details to determine the overall effect of
transactions including parts purchases,
expense analysis, employee productivity, sales
productivity and so on. Showing a variety of
information that can be dealership-defined
that is targeted to specific needs.
Time Clock
A time clock that allows employees to clock in
and out on a workstation, eliminating the need
for a regular time clock. Management can
instantly view reports to verify payroll hours
and overtime details on screen. You can also
track the location or work status of any
employee.
Exception Reporting
The General Manager suite provides critical
financial and productivity information.
Defining guidelines in a concise format for
each measurement and only elements falling
outside these appear on the reports. Helping
dealers monitor phone costs and effectively
manage their entire dealership.
Electronic Document Storage
Automatically save parts invoices, service job
cards, service invoices, salary cheques, and
other documents produced onto a separate disk
drive that can be recalled later. Storing
images of documents, including signatures
which helps reduce paper storage as documents
are electronic. Plus the ability to quickly
and easily access months later.
Vendor Payment Tracking
Offering better control over the
reconciliation and payment of purchase
ledgers. Reconcile payments, give the cheque
signer information needed to make decisions
quickly, and automate processes that were
previously performed manually. Plus schedule
supplier payments to prevent uneven cash
flows, as well as distribute workload
better.
Exception Reporting
The General Manager suite provides critical
financial and productivity information.
Defining guidelines in a concise format for
each measurement and only elements falling
outside these appear on the reports. Helping
dealers monitor phone costs and effectively
manage their entire dealership.
Electronic Document Storage
Automatically save parts invoices, service job
cards, service invoices, salary cheques, and
other documents produced onto a separate disk
drive that can be recalled later. Storing
images of documents, including signatures
which helps reduce paper storage as documents
are electronic. Plus the ability to quickly
and easily access months later.
Vendor Payment Tracking
Offering better control over the
reconciliation and payment of purchase
ledgers. Reconcile payments, give the cheque
signer information needed to make decisions
quickly, and automate processes that were
previously performed manually. Plus schedule
supplier payments to prevent uneven cash
flows, as well as distribute workload
better.
Compliance and profitability need to coexist
in your F&I department.
Increasing regulations means a greater
possibility of being fined, yet the pressure
to produce profits continues. We’ll help you
stay compliant with your provider of choice,
move customers through your showroom and
help you secure opportunities to increase
your profits.
Increasing regulations means a greater
possibility of being fined, yet the pressure
to produce profits continues. We’ll help you
stay compliant with your provider of choice,
move customers through your showroom and
help you secure opportunities to increase
your profits.
F&I eForms
This application enables dealerships to print
F&I forms using a laser printer instead of
using pre-printed forms. Helping dealers
accelerate deal closing and improve your
customers’ experience with forms
straight from a printer.
F&I eForms
This application enables dealerships to print
F&I forms using a laser printer instead of
using pre-printed forms. Helping dealers
accelerate deal closing and improve your
customers’ experience with forms
straight from a printer.
Customers in your showroom are a lot are
more prepared than ever.
They know specs, features and your
competitors’ pricing. Dealers need to be one
step ahead by stocking the right vehicles at
the right prices. We help dealers meet their
customers’ needs to improve communications,
win the sale, increase the number of deals
closed and protect your profitability.
They know specs, features and your
competitors’ pricing. Dealers need to be one
step ahead by stocking the right vehicles at
the right prices. We help dealers meet their
customers’ needs to improve communications,
win the sale, increase the number of deals
closed and protect your profitability.
Front-End Consulting
Internet Business Connection (IBC) gives your
customers and prospects access to your
dealership on-line, anytime. Users can browse
vehicle stock, make service reservations,
check repair order statuses, and search parts
stock on-line. The IBC server transfers data
to your website in real-time, so any changes
appear on-line immediately.
Internet Lead Upload
Automatically transfers data from emails
received from Internet lead generators to the
Sales Prospect Control (SPC) software within
minutes. All the records appear in the
Salesperson's Online Daily Work Plan,
enabling them to consistently follow-up with
every Internet prospect. Helping dealers keep
track of all of the leads received and showing
dates.
Front-End Consulting
Internet Business Connection (IBC) gives your
customers and prospects access to your
dealership on-line, anytime. Users can browse
vehicle stock, make service reservations,
check repair order statuses, and search parts
stock on-line. The IBC server transfers data
to your website in real-time, so any changes
appear on-line immediately.
Internet Lead Upload
Automatically transfers data from emails
received from Internet lead generators to the
Sales Prospect Control (SPC) software within
minutes. All the records appear in the
Salesperson's Online Daily Work Plan,
enabling them to consistently follow-up with
every Internet prospect. Helping dealers keep
track of all of the leads received and showing
dates.
Owner Circle
Combining elements of Internet Business
Connection into a personal web page, each
customer who visits your website is provided
with multiple details, such as the status of a
repair, make a service reservation, view
outstanding campaigns and recommended
maintenance, past service recommendations, and
reviewing the overall service history of each
vehicle.
Online Reservations
Customers have the ability to create their own
reservations that automatically creates a
record and sends an email confirmation.
Available 24 hours a day in real-time
providing better service. With the history
feature, customers can view each
vehicle’s history they have serviced
(with zero time spent by you), which adds
value to the overall customer experience.
Owner Circle
Combining elements of Internet Business
Connection into a personal web page, each
customer who visits your website is provided
with multiple details, such as the status of a
repair, make a service reservation, view
outstanding campaigns and recommended
maintenance, past service recommendations, and
reviewing the overall service history of each
vehicle.
Online Reservations
Customers have the ability to create their own
reservations that automatically creates a
record and sends an email confirmation.
Available 24 hours a day in real-time
providing better service. With the history
feature, customers can view each
vehicle’s history they have serviced
(with zero time spent by you), which adds
value to the overall customer experience.
The key to a dealership's profitability:
efficiency and productivity are critical.
Deliver quality service to customers to
develop trust, so you can capture every
revenue opportunity. Meet your department
goals and keep technicians busy with a
steady stream of work. Our unique
combination of processes and tools helps you
maximise efficiency and profitability.
Deliver quality service to customers to
develop trust, so you can capture every
revenue opportunity. Meet your department
goals and keep technicians busy with a
steady stream of work. Our unique
combination of processes and tools helps you
maximise efficiency and profitability.
Service Pricing Guide
A service and parts solution providing
customers with to-the-penny service quotes in
seconds. Including labour, materials and part
numbers required. This easy-to-manage tool
helps dealers maximise revenue.
Vehicle Report Card
Enhance your vehicle health check process by
generating up-sell opportunities with an
electronic vehicle inspection form directly
integrated into your POWER system.
Service Upsell Tracking
Provide advisors and technicians a quick and
easy method to log recommended services.
Labour lines added can be tracked later
through a report that analyses the up-sell
rate, which can be used to make process
improvements.
Service Pricing Guide
A service and parts solution providing
customers with to-the-penny service quotes in
seconds. Including labour, materials and part
numbers required. This easy-to-manage tool
helps dealers maximise revenue.
Vehicle Report Card
Enhance your vehicle health check process by
generating up-sell opportunities with an
electronic vehicle inspection form directly
integrated into your POWER system.
Service Upsell Tracking
Provide advisors and technicians a quick and
easy method to log recommended services.
Labour lines added can be tracked later
through a report that analyses the up-sell
rate, which can be used to make process
improvements.
Hand-Held Repair Order Write-Up
Available on a tablet, it enables advisors to
write repair orders on the service drive,
without leaving the customer's vehicle.
Advisors can access repair history and
campaigns, up-sell items and have customers
sign an electronic disclaimer form instantly.
Service Daily Work Plan
Generating a daily report for each service
advisor that lists reservations missed,
upcoming reservations, complete but unbilled
invoices, and all jobs past their completion
times. Providing an easy way to see problems
so they can be resolved quickly.
Quick Service Write-Up
Creating quick service job cards with less
information. Advisors can add a job card, flag
labour, and sell parts from a single screen
without contacting the parts department. The
job card can be easily amended if additional
work needs to be added.
Hand-Held Repair Order Write-Up
Available on a tablet, it enables advisors to
write repair orders on the service drive,
without leaving the customer's vehicle.
Advisors can access repair history and
campaigns, up-sell items and have customers
sign an electronic disclaimer form instantly.
Service Daily Work Plan
Generating a daily report for each service
advisor that lists reservations missed,
upcoming reservations, complete but unbilled
invoices, and all jobs past their completion
times. Providing an easy way to see problems
so they can be resolved quickly.
Quick Service Write-Up
Creating quick service job cards with less
information. Advisors can add a job card, flag
labour, and sell parts from a single screen
without contacting the parts department. The
job card can be easily amended if additional
work needs to be added.
Online Job Card Status
The Internet Business Connection's Job
Card Inquiry feature, customers can see
details of their job card, including the
service advisor’s name, status,
operations, and cost in real-time. Changes
made are instantly reflected and no manual
input is required.
Technician Electronic Control
Your technicians no longer need to leave their
work area to be assigned a repair. They can
also obtain vehicle history, order parts, and
communicate with service advisors. Helping you
become more efficient and profitable.
Service Invoicing
A database of service operation codes, parts,
and labour for common repairs, to provide
accurate prices and completion times. Helping
dealers increase control over tasks, operate
efficiently, profitably and increase customer
satisfaction.
Online Job Card Status
The Internet Business Connection's Job
Card Inquiry feature, customers can see
details of their job card, including the
service advisor’s name, status,
operations, and cost in real-time. Changes
made are instantly reflected and no manual
input is required.
Technician Electronic Control
Your technicians no longer need to leave their
work area to be assigned a repair. They can
also obtain vehicle history, order parts, and
communicate with service advisors. Helping you
become more efficient and profitable.
Service Invoicing
A database of service operation codes, parts,
and labour for common repairs, to provide
accurate prices and completion times. Helping
dealers increase control over tasks, operate
efficiently, profitably and increase customer
satisfaction.
Your service department relies on you to
have the right parts.
Dealers ride a tight line between having
parts available and having shelves full of
unnecessary equipment. You need to know what
to stock to improve efficiency and eliminate
errors.
Dealers ride a tight line between having
parts available and having shelves full of
unnecessary equipment. You need to know what
to stock to improve efficiency and eliminate
errors.
Parts Stock Control
The Parts Stock Control application provides
effective stock control and flexible
pricing, resulting in increased profits and
improved customer satisfaction. You will
have the right part, in the right quantity,
at the right time. The printed and on-screen
reports available provide information you
need to maximise sales whilst also
minimising stock investment.
Vehicle Data Transfer
Enables you to automatically have your
vehicle stock data sent to third parties.
Your new and used vehicle stock data is
automatically collected five times per week
and made available to the participating
suppliers you choose. By updating your
information frequently, it helps eliminate
concerns that the vehicles advertised on
your Internet site are outdated.
Parts Stock Control
The Parts Stock Control application provides
effective stock control and flexible
pricing, resulting in increased profits and
improved customer satisfaction. You will
have the right part, in the right quantity,
at the right time. The printed and on-screen
reports available provide information you
need to maximise sales whilst also
minimising stock investment.
Vehicle Data Transfer
Enables you to automatically have your
vehicle stock data sent to third parties.
Your new and used vehicle stock data is
automatically collected five times per week
and made available to the participating
suppliers you choose. By updating your
information frequently, it helps eliminate
concerns that the vehicles advertised on
your Internet site are outdated.
Online Parts Search
With the Parts Inquiry feature of Internet
Business Connection (IBC), your parts
customers can search up to 72 parts at a
time. It displays part number, brief
description and quantity. The information is
gathered from the Server in real-time, so
when a part is sold, the quantity is
immediately updated.
Special Orders
The application is designed to handle all of
the special orders of the Parts Department.
Automatically place a part on order from the
manufacturer, print notification cards to
mail customers and easily review the status
of any order. Accurately track orders to
help increase efficiency and improve
customer satisfaction.
Parts Invoicing
The Parts Invoicing application
automatically calculates the totals for
parts invoices and then prints the invoices.
This application eliminates manually
calculated invoices and reduces mistakes on
invoices resulting from the wrong parts
prices being written down.
Online Parts Search
With the Parts Inquiry feature of Internet
Business Connection (IBC), your parts
customers can search up to 72 parts at a
time. It displays part number, brief
description and quantity. The information is
gathered from the Server in real-time, so
when a part is sold, the quantity is
immediately updated.
Special Orders
The application is designed to handle all of
the special orders of the Parts Department.
Automatically place a part on order from the
manufacturer, print notification cards to
mail customers and easily review the status
of any order. Accurately track orders to
help increase efficiency and improve
customer satisfaction.
Parts Invoicing
The Parts Invoicing application
automatically calculates the totals for
parts invoices and then prints the invoices.
This application eliminates manually
calculated invoices and reduces mistakes on
invoices resulting from the wrong parts
prices being written down.
Stay on top of your operations and meet your
goals.
Having the right information when you need
it will help you work better. Get your
dealership in-line with to-the-minute
reports and a better flow of communication
between your departments. Help your teams
build sales and profits and deliver an
outstanding experience for your customers.
Having the right information when you need
it will help you work better. Get your
dealership in-line with to-the-minute
reports and a better flow of communication
between your departments. Help your teams
build sales and profits and deliver an
outstanding experience for your customers.
Household Records
Quickly determine if a customer is loyal, how
many drivers, vehicles, money spent by the
same household by customer, vehicle or
household. This enables you to keep track of
contact details for each person, vehicles
purchased or serviced, and the amount of money
spent. If you have multiple client sites, you
can track records at each site, or combine
them.
Telephone Cost Control
Integrated to your phone system and server,
you can view reports on-screen or print the
calls lists made by your staff, so you can
reduce personal calls and make sure your
employees follow-ups with customers and
prospects. It also allows you to better
determine the necessity of expenditures for
additional equipment or services.
Household Records
Quickly determine if a customer is loyal, how
many drivers, vehicles, money spent by the
same household by customer, vehicle or
household. This enables you to keep track of
contact details for each person, vehicles
purchased or serviced, and the amount of money
spent. If you have multiple client sites, you
can track records at each site, or combine
them.
Telephone Cost Control
Integrated to your phone system and server,
you can view reports on-screen or print the
calls lists made by your staff, so you can
reduce personal calls and make sure your
employees follow-ups with customers and
prospects. It also allows you to better
determine the necessity of expenditures for
additional equipment or services.
Customer Follow-Up Emails
Outbound Correspondence and Communication
allows dealers to target specific customers to
follow-up by calling, send letters or emails
that can be set up to automatically run and
pint, reduce paper handling and posting costs.
Also send instant email notifications based on
an event, such as notifying all customers with
a particular vehicle.
Customer Satisfaction
The Customer Satisfaction Index (CSI) software
promotes higher sales and profitability from
superior customer treatment and prompt
complaint resolution. The CSI applications
help you track customer complaints and the
performance of people in your sales and
workshop departments who have direct contact
with customers.
Customer Follow-Up Emails
Outbound Correspondence and Communication
allows dealers to target specific customers to
follow-up by calling, send letters or emails
that can be set up to automatically run and
pint, reduce paper handling and posting costs.
Also send instant email notifications based on
an event, such as notifying all customers with
a particular vehicle.
Customer Satisfaction
The Customer Satisfaction Index (CSI) software
promotes higher sales and profitability from
superior customer treatment and prompt
complaint resolution. The CSI applications
help you track customer complaints and the
performance of people in your sales and
workshop departments who have direct contact
with customers.
The silent hero in your dealership.
You manage the network, keep data secure,
and make the dealership run smoothly every
day. Knowing when and how to protect your
dealership isn’t always easy, but we’re here
to help.
You manage the network, keep data secure,
and make the dealership run smoothly every
day. Knowing when and how to protect your
dealership isn’t always easy, but we’re here
to help.
Daily Operating Controls
Fully customisable controls running in
real-time providing accurate performance data,
allowing you to react to a change in sales and
step in with marketing activities and
campaign. Providing dealers with budget
comparisons and performance from previous
years, as well as historical trends and
graphs, all built-in as standard. Helping
dealers better manage their activities and
encounter stronger decision making.
Daily Operating Controls
Fully customisable controls running in
real-time providing accurate performance data,
allowing you to react to a change in sales and
step in with marketing activities and
campaign. Providing dealers with budget
comparisons and performance from previous
years, as well as historical trends and
graphs, all built-in as standard. Helping
dealers better manage their activities and
encounter stronger decision making.