"Our Dealership is more Efficient and more Accountable"
This Article:
Dealer News
/
Customer Testimonial
Vindis Group cites better decision making with up-to-date real-time reporting as key benefit
Vindis Group, a family owned business with a
network of Audi, Bentley, Ducati, ŠKODA, Seat
and Volkswagen dealerships, chose Reynolds as
their Dealer Management System (DMS) provider
in 2013. Vindis were looking for a DMS that
was powerful, modern and a secure investment
for the future – POWER delivered all of these.
We spoke to Vindis about their decision to
move and their experiences with POWER.
“We undertook a major review of our DMS requirements and invited all the major providers to bid. Reynolds understands the way automotive retailing has evolved and impressed us with the scope and potential of their Retail Management System. Their highly professional approach to training, implementation and data transfer enabled us to feel confident in our decision."
Vindis introduced POWER to 600 users across 17
sites, moving from a 12 server solution with
limited connectivity, to one server housed and
managed by us. Vindis realised cost savings,
increased peace of mind and system security,
ultimately providing consistency, and the
ability to share data and utilise real-time
reporting both at dealership and group level.
This helped Vindis create a strong foundation
to manage every part of their business
operations.
"POWER all works together; it shows us where every task is, when deals go to accounts, and who is doing the work. Every application works as it should without delay. It lets us process deals faster, close month end quicker and smoother, and sell more cars. As a result, we save time and resources, as well as increased security, reliability and reduced costs.”
A key efficiency gain for Vindis switching to
POWER was centralising their accounts, without
losing control of each business entity. The
management reports help managers monitor their
own department’s performance and maintain
targets with the added security of only
accessing their own data. In addition, senior
managers can use the reporting suite to show
side by side each dealership’s performance and
compare it with other areas of the business.
This helps Vindis identify anomalies that can
be easily investigated using the drill down
feature to display the specific accounting
detail.
Vindis Group, a family owned business with a
network of Audi, Bentley, Ducati, ŠKODA, Seat
and Volkswagen dealerships, chose Reynolds as
their Dealer Management System (DMS) provider
in 2013. Vindis were looking for a DMS that
was powerful, modern and a secure investment
for the future – POWER delivered all of these.
We spoke to Vindis about their decision to
move and their experiences with POWER.
“We undertook a major review of our DMS requirements and invited all the major providers to bid. Reynolds understands the way automotive retailing has evolved and impressed us with the scope and potential of their Retail Management System. Their highly professional approach to training, implementation and data transfer enabled us to feel confident in our decision."
Vindis introduced POWER to 600 users across 17
sites, moving from a 12 server solution with
limited connectivity, to one server housed and
managed by us. Vindis realised cost savings,
increased peace of mind and system security,
ultimately providing consistency, and the
ability to share data and utilise real-time
reporting both at dealership and group level.
This helped Vindis create a strong foundation
to manage every part of their business
operations.
"POWER all works together; it shows us where every task is, when deals go to accounts, and who is doing the work. Every application works as it should without delay. It lets us process deals faster, close month end quicker and smoother, and sell more cars. As a result, we save time and resources, as well as increased security, reliability and reduced costs.”
A key efficiency gain for Vindis switching to
POWER was centralising their accounts, without
losing control of each business entity. The
management reports help managers monitor their
own department’s performance and maintain
targets with the added security of only
accessing their own data. In addition, senior
managers can use the reporting suite to show
side by side each dealership’s performance and
compare it with other areas of the business.
This helps Vindis identify anomalies that can
be easily investigated using the drill down
feature to display the specific accounting
detail.
“POWER has dramatically improved our reporting capabilities therefore improved the ability to access information in real-time to make better business decisions. Being able to get an accurate look at our business every day helps us control costs and maintain profitability. We’ve seen huge savings in trouble areas as we monitor performance, identify issues and address them quickly.”
“POWER has dramatically improved our reporting capabilities therefore improved the ability to access information in real-time to make better business decisions. Being able to get an accurate look at our business every day helps us control costs and maintain profitability. We’ve seen huge savings in trouble areas as we monitor performance, identify issues and address them quickly.”
Our implementation consultants completed a
multi-phased group install, helping staff
ensure the highest level of functionality was
used. This included planning meetings to
ensure the DMS was aligned to Vindis’ business
requirements, followed by regular review
meetings to keep the project on track and
multiple levels of training including online,
classroom and on-site operator training, all
replicating the live environment and Vindis’
own converted data - ensuring users were 100%
comfortable with the system ahead of the
launch.
Our implementation consultants completed a
multi-phased group install, helping staff
ensure the highest level of functionality was
used. This included planning meetings to
ensure the DMS was aligned to Vindis’ business
requirements, followed by regular review
meetings to keep the project on track and
multiple levels of training including online,
classroom and on-site operator training, all
replicating the live environment and Vindis’
own converted data - ensuring users were 100%
comfortable with the system ahead of the
launch.
Our consultants worked very closely with a
great team of system champions assembled by
Tim Potter, the Vindis project leader. Vindis
hit the ground running as we conducted
multiple comprehensive data conversions, which
meant they were using live data in POWER from
day one, with no double-keying or loss of
productivity. The success of the install was a
result of the hard work and attention to
detail that our consultants and the Vindis
team shared: good communication, clear
ownership and positive leadership that were
key to ensure tasks were completed on time.
The final after-care stage was passed over to
the Customer Support Centre and in-dealership
expert to iron out any issues.
“One of the best things about POWER is the level of support Reynolds offer us. We know if we need them to help us, or make changes, they’re on hand. I simply do not know where we would be now had we not had their skills, support and hard work.
Another benefit of POWER is that all system updates and improvements are free and we are always operating on the latest version unlike other DMS providers, where you have to pay to upgrade.
Our consultants worked very closely with a
great team of system champions assembled by
Tim Potter, the Vindis project leader. Vindis
hit the ground running as we conducted
multiple comprehensive data conversions, which
meant they were using live data in POWER from
day one, with no double-keying or loss of
productivity. The success of the install was a
result of the hard work and attention to
detail that our consultants and the Vindis
team shared: good communication, clear
ownership and positive leadership that were
key to ensure tasks were completed on time.
The final after-care stage was passed over to
the Customer Support Centre and in-dealership
expert to iron out any issues.
“One of the best things about POWER is the level of support Reynolds offer us. We know if we need them to help us, or make changes, they’re on hand. I simply do not know where we would be now had we not had their skills, support and hard work.
Another benefit of POWER is that all system updates and improvements are free and we are always operating on the latest version unlike other DMS providers, where you have to pay to upgrade."
Vindis wanted a system that was a secure
investment and evolved alongside changes in
automotive retailing. As POWER users, Vindis
will always be operating on the latest system,
as we make regular DMS updates at no
additional cost to dealers.
As the customer-dealer relationship
continues to change, dealers are faced with
more demanding and better-informed
customers. Our main focus has always been to
help dealers become better by delivering
measurable results. We continue to expand
our Retail Management System, providing a
set of retailing solutions, uniquely
integrated to our POWER DMS software.
For more information on the POWER DMS, visit
reyrey.co.uk/POWER-DMS.html.
As the customer-dealer relationship
continues to change, dealers are faced with
more demanding and better-informed
customers. Our main focus has always been to
help dealers become better by delivering
measurable results. We continue to expand
our Retail Management System, providing a
set of retailing solutions, uniquely
integrated to our POWER DMS software.
For more information on the POWER DMS, visit
reyrey.co.uk/POWER-DMS.html.
This Article:
Dealer News
/
Customer Testimonial